FAQ
Frequently Asked Questions
How do I purchase the documentary?
Click WATCH NOW on any page. Complete checkout with your card or PayPal — the entire process stays on our site. Within seconds you'll receive a confirmation email and your account will be created automatically using the email you provided.
How do I access the documentary after purchase?
Use the Log In button in the top menu and sign in with the email you used at checkout. We'll email you a secure magic link — no password required. Once signed in, the film is available on the Watch page for unlimited streaming.
I'm a returning customer — how do I sign back in?
Click Log In in the top navigation, enter the email you used to purchase, and we'll send a magic link to that inbox. One click signs you back in on any device. Sessions stay active for 30 days on the same device.
I've purchased the documentary – how do I watch it?
Sign in via the Log In button, then visit the Watch page. The film streams in adaptive quality up to 4K with English or Italian audio and subtitles.
How long is the documentary?
The feature film runs approximately 100 minutes.
How long will I have access to the film?
Unlimited. One purchase unlocks unlimited streaming on any supported device for as long as we operate the service.
What formats and devices are supported?
You can stream the documentary on any modern browser from your desktop, tablet, or smartphone, including Chrome, Safari, Firefox, and Edge. You can also cast it to your TV via AirPlay or Chromecast. Offline downloads are not currently available.
What is your refund policy?
All sales are final and non-refundable. If you made a donation to the Create Cures Foundation, please note that your contribution will be used to support the Foundation’s patient care, community education, and other mission-driven initiatives. Donations are non-refundable. Please consult your tax advisor regarding the tax deductibility of your contribution. FastSpring as Merchant of Record (MoR). All payments related to the Services are processed by our Merchant of Record, FastSpring, Inc. By making a purchase, you agree to be bound by FastSpring’s Terms of Service and Privacy Policy, which govern matters including payment processing, taxes, and refunds. Additional information is available at https://trust.fastspring.com/.
How do I redeem a coupon code?
Enter your code in the Coupon field inside the payment form, then continue. The discount is applied to your total before you pay.
I made a purchase but can't see the documentary. What do I do?
Check the inbox of the email you used at checkout — your receipt has a link. Still stuck? Email support and include your order ID; we'll resolve it within one business day.
Where do donations go?
Donations support the Create Cures Foundation, a U.S. 501(c)(3) advancing research on nutrition, fasting, and longevity. Your contribution helps fund research, clinical activities, and educational programs.
Who Is the Create Cures Foundation?
A U.S. 501(c)(3) nonprofit founded by Prof. Valter Longo to advance research, education, and patient care through evidence-based nutrition and longevity science. Learn more at https://www.createcures.org.
I Want to Learn More
Explore Prof. Longo's research on nutrition, fasting, healthy longevity, and the fasting-mimicking diet at valterlongo.com and learn more about the Foundation at createcures.org.
Who do I contact for additional questions?
Use the Contact page on this site — we answer all messages within one business day.
One-Time PurchaseUnlimited Views
One-time purchase. Unlimited streaming on any device. Unlimited access.
BUY NOW & WATCH — $14.99- 4K Streaming
- All Devices
- EN + IT Audio
- EN + IT Subtitles